Puppy Health Guarantee

IMPORTANT NOTICE:

You must use one of Just Puppies' authorized vets for a minimum of thirty (30) days, or your Limited Health Guarantee will be void.

Click here for list of Just Puppies authorized vets.

Click Here to Download PDF Version of Health Guarantee

Our veterinarians have examined your puppy twice prior to sale.  Your puppy will need to be re-examined by one of the Just Puppies veterinarians within five (5) days after purchase.  You must call to schedule this appointment.  Please bring your customer pet record (shot record) and a fresh stool sample with you.  Just Puppies provides this exam at no cost to you. Should your puppy fail this exam, you must contact Just Puppies immediately to arrange a replacement or refund of the purchase price only of your puppy.  Just Puppies will not refund more than the total purchase price of any puppy. Your LIMITED HEALTH GUARANTEE is void if your puppy is not seen by one of the Just Puppies veterinarians within 5 days after purchase. 

Just Puppies will not pay for treatment by veterinarians other than those listed on this LIMITED HEALTH GUARANTEE or emergency veterinarian visits under any circumstances.  If you have questions about whether or not Just Puppies will cover treatment, please call before the treatment is administered.

To protect your LIMITED HEALTH GUARANTEE and more importantly your puppy’s health, take your puppy for his/her examinations and vaccinations when they are due.  Your puppy has been given some vaccinations already but will require more.  The next vaccination is due in two – three (2 – 3) weeks from the puppy’s last vaccination.  The last vaccination was given _______________.  The veterinarian will tell you when to bring your puppy for his/her next vaccination. Your LIMITED HEALTH GUARANTEE is void if this vaccination is not administered by one of the Just Puppies veterinarians by the due date.  Just Puppies does not pay for this visit or any shots given after purchase.

Under this LIMITED HEALTH GUARANTEE your puppy is covered for the treatment of worms, parasites, ear mites, and viruses such as kennel cough and pneumonia for two (2) weeks after purchase.  Your puppy must be treated by one of the Just Puppies veterinarians listed on the LIMITED HEALTH GUARANTEE during their listed business hours.  Since the treatment of kennel cough may last longer than two weeks, Just Puppies will consult with our veterinarian concerning payment of additional visits and/or medication.  

Under this LIMITED HEALTH GUARANTEE your puppy is guaranteed against congenital health defects for a period of one year from the purchase date. If your puppy has a non-curable congenital defect, you must obtain a written diagnosis from a Just Puppies veterinarian. Upon submitting this diagnosis to the store where purchased, Just Puppies will refund you the purchase price of the puppy. If your puppy has a curable congenital health defect, you will be directed to take your puppy to Rocky Gorge Animal Hospital for treatment. Just Puppies will pay up to the purchase price of the puppy for treatment(s). Just Puppies cannot be held responsible for payment of bills in excess of the full purchase price of the puppy.  While grade 1 & 2  heart murmurs and grade 1 &2  knees are a congenital health defect, they are excluded for refund or replacement under this LIMITED HEALTH GUARANTEE because there is a high probability the puppy will out grow these conditions.

ALL NON-MEDICAL RETURNS MUST BE MADE WITH 48 HOURS.  JUST PUPPIES WILL WITHHOLD $200.00 OF YOUR REFUND AS A RETURN FEE FOR ANY NON-MEDICAL RETURNS.  ANY REFUNDS GIVEN FOR CASH PURCHASES WILL BE GIVEN BY CHECK WITHIN FOURTEEN (14) BUSINESS DAYS.

Your puppy is registered under _____________ breed registry.  If you do not receive your application for registration at the time of purchase, it will be mailed to you as soon as possible.  If you still want to register your puppy and have not received your registration papers within sixteen (16) weeks after the purchase date, please contact Just Puppies.  If you decide to register your puppy, the registration fees are at your expense. 

JUST PUPPIES DOES NOT GUARANTEE SIZE, COLOR, HAIR LENGTH, TEXTURE, TEMPERAMENT AND/OR HOUSE TRAINING ABILITIES. 

JUST PUPPIES DOES NOT SELL ITS PUPPIES FOR BREEDING PURPOSES AND NO REFUNDS WILL BE GIVEN FOR CONDITIONS THAT AFFECT A PUPPY’S ABILITY TO BE BREED.

 Please make certain you are making the right choice of pet or breed.  Consider the likely temperament of your puppy and his/her time requirements before purchasing the puppy.  Be aware that no dog is hypoallergenic.  Puppies are a LONG-TERM responsibility and require a great deal of time, attention, and training.  You must be willing to adopt this puppy as a member of your family, much as you would a baby.  Long and short term health and behavioral problems can occur, regardless of where you purchase your puppy.  The congenital failure rate of Just Puppies is less than ¼ of 1%.  Just Puppies DOES NOT encourage impulse buying or buying more than one puppy at a time.  Please do not purchase a puppy as a gift for someone else.  We suggest you give the person a gift certificate and let them pick out their own puppy.  We will charge the $150.00 return fee if a “gift puppy” is returned.

 Please call JUST PUPPIES or one of the just puppies’ veterinarians if you have any problems or concerns.

ALWAYS HEED THE VETERINARIAN’S ADVICE.

Please read the LIMITED HEALTH GUARANTEE and attachments in full before signing.  In the event of a dispute Just Puppies will adhere to the terms of this contract as written.

  Customer’s Signature ___________________ Date_______________

Related links:

• Puppy Health (general)
• Puppy Health Symptoms
• Vet Information
• Puppy Anatomy (check out our interactive chart!)